Frequently Asked Questions
Home Internet to connect your computer, phone, and numerous other devices. Gauge your students’ skill level with the initial test.
Internet and cable providers offer a range of services including internet access, cable television, phone services, and bundled packages that combine these services
Consider factors like your internet usage (streaming, gaming, browsing), the number of devices connected, download/upload speeds, data limits, and customer reviews when choosing a plan.
Common types include DSL (Digital Subscriber Line), cable, fiber-optic, and satellite. Each has its own advantages and limitations in terms of speed and availability.
After signing up, the provider will usually send a technician to install the necessary equipment and set up the services in your home.
A modem connects your home to the internet service, while a router distributes the internet signal to your devices. Some providers offer a combined modem-router unit, while others require separate devices.
Many providers allow you to use your own modem and router, but they must be compatible with the provider's network. Check with the provider for a list of approved devices.
Cable TV provides a set number of channels through a cable connection, while streaming services offer content over the internet. Streaming allows more flexibility in terms of content and viewing options.
Data caps are limits on the amount of data you can use each month. If you exceed the cap, you may be charged additional fees or experience slower speeds.
Common troubleshooting steps include restarting your modem/router, checking cable connections, running speed tests, and contacting your provider's customer support.
Contracts can range from month-to-month to multi-year agreements. Be sure to understand the terms, including early termination fees.
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